How to make a booking
1. Enquiry
Having read through the brochure, you've probably got an idea of where and when you want to go. If you're still undecided or need more information, please give us a call and we'll be more than happy to answer questions or send out more information.
2. Make a Provisional Booking
Simply write, telephone or email us and let us know your chosen country, dates and your group size and we'll hold the space for you for 21 days PLEASE NOTE YOU'RE NOT UNDER ANY OBLIGATION. This simply gives you time to collect the €20.00 deposits and gather interest from your group members.
3. Confirm Your Booking
At the end of the 21 day provisional period, we require your signed booking form and deposits of €20.00 per person. Upon receipt of this we will send you a booking confirmation. Should we not receive your confirmation, the booking will automatically lapse.
4. Pay a Second Deposit
Six weeks after the first deposit is paid, we require a further deposit of €80.00 per person.
5. Final Invoice and Payment
A final invoice will be sent to you 10 weeks before departure and this is due for payment no later than 8 weeks before your departure.
6. Travel Pack
Final details of your itinerary, transport, etc. will be sent to you approximately 1 month before your departure.
Further information
We have promotional videos of most of our destinations which are free to loan for you to show your group.
Leaders handbooks are available for all destinations giving full details of activities, excursions and local information.
Our tour advisers are available at certain times of the year to visit groups, or attend a parents evening to give a presentation and answer any questions you may have.
If you wish to receive further information, loan a video or arrange a visit from one of our tour advisers, please complete and return the enclosed reply-paid card.
Passport information
Please note passports are required for most of our featured destinations. It is the party leaders responsibility to arrange either individual passports or a group collective passport and to ensure that all party members comply with passport and visa requirements. www.foreignaffairs.gov.ie/services/passports
Free places, group leaders concessions and reductions (Flights not included)
Please note that full paying passengers exclude any concessionary places.
Groups With 20 or More Full Paying Members
The named party leader travels free of charge, i.e. the 21st place is free.
Groups with 30 Or More Full Paying Members
Choose whichever of the following gives you the most benefit: 1.Two free places (i.e. 31st & 32nd places) OR 2.The named party leader travels free of charge and may take their spouse and all their children under 18 years of age (on date of departure) at 50% of the tour price.
Groups with 40 or More Full Paying Members
Choose whichever of the following gives you the most benefit: 1.Three free places (i.e. 41st, 42nd & 43rd places) OR 2.The named party leader, their spouse and all their children under 18 years of age (on the date of departure) travel free of charge.
Children Under 2 Years of Age
Travel free of charge.
Children Between 2 and 6 Years of Age
Travel at 50% of the tour price.
Essential Information
Minimum Numbers
The operation of each tour is subject to minimum numbers being achieved to make the tour viable to operate. In the unlikely event that the minimum number to run your tour is not reached, we will inform you no later than 20 weeks before your departure date offering you the choice of an acceptable alternative or a full refund of all your deposits paid to date.
Delays
Any compensation for delays must be covered by your travel insurance policy. The optional travel insurance policy we offer (details above) does compensate for delays of more than 12 hours.
Health Care Abroad
As a regulation of A.B.T.A. we are required to advise all clients to consult their doctors regarding any innoculations required for the country they are visiting. All group members should be in a possession of a European Health Insurance Card. With your booking confirmation, we will provide you with a copy of the Department of Healths booklet (T5) Health Advice for Travellers. www.gov.ie
Deep Vein Thrombosis
We are obliged to make all passengers aware of the risk of DVT while undertaking long journeys by coach or air. For further information regarding the risk of Deep Vein Thrombosis we recommend you view the government website: www.dh.gov.uk
Data Protection
Please be assured that we have measures in place to protect the personal booking information held by us. This information will be passed on only to the relevant suppliers of your travel arrangements. The information may also be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to sensitive information that you give us such as details of any disabilities, or dietary requirements. If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we will be unable to provide your booking. In making this booking you consent to this information being passed onto the relevant persons. Full details of our data protection policy are available on request.
Foreign Office Advice
To obtain up to date advice on travelling to your chosen destination, visit the Foreign Office website www.foreignaffairs.gov.ie/services/traveladvice
ABTA’s Consumer Services
A summary of the Association of British Travel Agent’s protection and consumer services can be found by visiting their website www.abta.com
Insurance
To comply with ABTA's strict code of conduct, we must ensure that every group member has adequate travel insurance cover. We offer comprehensive insurance cover for the following premiums, a summary of which is shown below:-
For tours of up to 10 days duration: €22.00
For tours of more than 10 days: €24.50
All premiums are inclusive of insurance premium tax. Brochure space does not permit us to give full details of the terms and conditions of the insurance policy offered. Full details of cover are available on request.
| The following is a brief outline of minimum cover which applies:- | |
|---|---|
| Medical expenses | €7,000,000.00 |
| Personal liability | €1,000.000.00 |
| Personal accident (capital benefit) | €6,000.00 |
| Legal expenses | €14,000.00 |
| Cancellation and curtailment | €1,000.00 |
| Travel delay (up to) | €200.00 per person |
| Personal baggage and money | €1,000.00 |
A 24 hour Emergency Service is provided by International Medical Rescue.
Disclosure of Material Facts
A contract of insurance is based upon and is subject to, information provided in respect of the risk that it insures. The provision of this information is known as ‘disclosure of material facts’ and it is the duty of every policyholder to notify all relevant details at renewal contract and during its validity. The definition of material fact is a fact, which may influence the judgement of a prudent underwriter. Failure to disclose all material facts could result in the insurance being invalidated and any claim not being met. If you are in doubt as to whether a fact is material you should disclose it and keep a written record of such information.
Cooling off Period
The insurance is designed to cover most circumstances but you should be aware that not all eventualities are insured. Please read the insurance policy carefully. If you find that the insurance does not meet your requirements please return the policy and proof of premium to the selling agent within 14 days of receipt but before the trip departure date. Providing no claim has been made your premium will be refunded in full.
Fly from Ireland to either Belgium or Germany and Coach from there
What's included
- Return travel by modern touring coach from airport of arrival to destination
- Exclusive use of coach
- 500 kilometres free excursion use of the coach in resort
- Accommodation in your own individual self catering centre
- All food provisions while in resort delivered to your centre
- Local representative service
- Travel pack
What's Extra
- Return airfare from Ireland
- Meals en route on excursions
- Costs for activities, entrance fees on excursions
- Travel insurance
- Local tourist tax (not in France or Spain).
Approximate journey time in hours from Brussels Charleroi, Frankfurt Hahn, Karlsruhe or Paris Beauvais Airport to destination
| From | Charleroi | Hahn | Karlsruhe | Paris Beauvais |
|---|---|---|---|---|
| Adelboden Switzerland | 10 | 6 | 4 | NA |
| Lechtal Austria | 11 | 8 | 5 | NA |
| Gorges du Tarn France | 12 | NA | NA | 8 |
| Karlstejn Czech Republic | 13 | 10 | NA | NA |
| Montseny Spain | 17 | NA | NA | 15 |
| Hungary The Danube Bend | 17 | 15 | 13 | NA |
| Istria Croatia | 18 | 15 | 13 | NA |
Excursions
With this travel option as the coach remains with you in resort there is also 500 kilometres free use of the coach for excursions.
Sharing The Coach
As these tours are for exclusive use of the coach, the cost varies depending on the number in your group. As a coach costs the same to hire regardless of the number of people using it, the more people travelling on it, the cheaper it gets. Smaller groups travelling to the same destination, who do not mind sharing the coach, can if they wish join up for the journey, so long as they arrive and depart from the same airport and the times are similar. This way everyone avails of the cheaper price. Remember, even if you share the coach with another group, you still each have your own self-catering accommodation centre.
Fly from Ireland direct to destination
What's included
- Return Airport coach transfers
- Accommodation in your own individual self catering centre
- All food provisions while in resort delivered to your centre
- Local representative service
- Travel pack
What's Extra
- Return airfare
- Travel insurance
- Costs of excursions and activities (including coach cost)
- Local tourist tax (not in France or Spain).
Though not conclusive, below is an example of the different airports to where you could fly and the coach transfer times from them to destination
| Destination | Country | Arr. Airport | Transfer Time |
|---|---|---|---|
| Adelboden | Switzerland | Geneva / Zurich / Basel | 3/4 hours |
| Gorges du Tarn | France | Nimes/ Perpignan/ Marseille | 3/5 hours |
| Karlstejn | Czech Rep. | Prague | 1 hour |
| Danube Bend | Hungary | Budapest | 90 minutes |
| Montseny | Spain | Girona / Barcelona | 1 hour |
| Istria | Croatia | Pula | 30 minutes |
| Lechtal | Austria | Freidrichshafen/ Karlsruhe | 3/4 hours |
| Slovensky Raj | Slovakia | Krakow | 4 hours |
How to book flights
You can either book the flights yourself, or if you wish, we can book them for you. However to do this we need a list of all passenger names as is on their passports, and payment for the cost of flights in advance. Once booked, these flights cannot be changed, and name changes are only possible for a supplementary charge.
When to book flights
You do not have to worry about flights yet as these are usually best booked in January or February of the year travelling when we continuously surf the net to try to get the cheapest fare for you. But do not wait till then to book your summer camp with us because by that time most destinations are already sold out.
Where to book flights
The cheapest option is almost always online with either Ryanair or another low cost carrier. For our tours to Switzerland and Austria, either Charleroi, Frankfurt Hahn or Karlsruhe are easily the best options. For France again either Charleroi or Paris Beauvais is the best. For tours to our more distant destinations in the Czech Republic, Slovakia, Hungary, Spain and Croatia it is worth looking into the direct flights option.
Regardless which way travel once you get to your chosen destination your tour price always includes the following:
Accommodation
Every group that travels with us, regardless of size, is allocated their own exclusive accommodation centre for the sole use of their group. You may come and go as you please and make it your own camp house abroad. All centres are fully furnished and equipped and have ample shower and toilet facilities. All gas and electricity charges are included in the tour price. Bedrooms are mostly furnished with double-tiered bunk beds with rooms varying in size from 6 to 10 bedded rooms for group members and 2 to 4 bedded rooms for group leaders. Blankets and pillows are provided you just need to bring your own bed linen or sleeping bag and towels.
Regional Variations
In Switzerland some of the accommodation centres are furnished with multi beds. These rooms have one large bed with up to 10 mattresses next to each other. This is very traditional accommodation in Swiss mountain chalets. In France due to local fire regulations a few of our centres have extra sleeping accommodation provided in large tents complete with wooden flooring, electric lighting and furnished with bunk beds.
Food Provisions
All food provisions are included in your tour price and are delivered to your centre for you to be able to prepare and cook 3 hearty meals a day. Sample menus are provided which you may adapt to suit your own tastes. There is no reasonable limit on the amount of food supplied. Groups away on day excursions are able to prepare their own packed lunches and provisions are provided for a packed lunch for your return journey. We promise you won’t go hungry!!!
JEKA Service Team
At all times during the journey to and from your chosen resort, our telephone is manned so that in the unlikely event of there being a problem, we can be contacted immediately. In every resort we have a local Jeka office where the telephone is manned 24 hours a day and a team of highly dedicated volunteers are ready to help in any way they can. Each day during your stay one of our local representatives will call to see you, to give information about excursions and activities, arrange contact with other groups and assist in any way they can so as you group gets the most out of their stay.
Group size
Our minimum group size is 20 people. However, on occasions we can accept bookings for smaller groups depending on availability. There is no age limit and no extra charge for adults.
Tour dates and durations
All our Summer Camp tours are for a minimum of 8 days or longer with scheduled departures throughout July and August. Groups who wish to travel at another time of year please contact our office.